Shipping Policy

Name: Utah Lab Research
Address: Utah

Effective Date: 05/01/25

Company Name: R.M. Jensen & Associates, L.L.C.
Website: https://www.rmjadmso.com/

Company Name: Utah Lab Research

We are committed to delivering your order quickly, securely, and with the utmost care. Please review the following Shipping Policy before placing your order.

1. Shipping Availability

We ship orders within the United States and to select international destinations, subject to applicable laws and regulations. It is the buyer’s responsibility to ensure that the products ordered are legal to import and use in their jurisdiction.

📌 Note: Due to the nature of our products (DMSO and research-use-only peptides), some locations may be restricted or require additional documentation.

2. Processing Time

Orders are typically processed and shipped within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

You will receive an email with tracking information once your order has shipped.

3. Shipping Methods & Carriers

We offer reliable shipping via trusted carriers such as:

USPS
UPS
FedEx

Shipping options and rates will be displayed at checkout based on your location and selected service level (e.g., standard, expedited).

4. Shipping Rates

Shipping costs are calculated at checkout and depend on:

Destination address
Shipping method selected
Total package weight

5. Tracking and Delivery

A tracking number will be emailed to you once your order ships.
Delivery times vary by location and carrier, and we are not responsible for delays due to weather, customs, or carrier issues.

6. International Shipping

For international orders:

The customer is responsible for any import duties, taxes, or customs fees imposed by the destination country.
We are not responsible for delays or refusals at customs.
Orders seized or rejected by customs are not eligible for refunds unless the error was on our part.

7. Delivery Issues

If your package is:

Lost in transit, contact us within 7 days of the estimated delivery date.
Marked as delivered but not received, please first check with your local carrier or post office.

We are not responsible for:

Packages delivered to the wrong address due to incorrect information provided at checkout.
Stolen packages after delivery.

8. Shipping Restrictions

Due to regulations and safety concerns, we may not be able to ship certain products to specific locations. Orders that cannot be shipped will be canceled and refunded promptly.

9. Contact Us

For questions regarding shipping, please contact:

R.M. Jensen & Associates, L.L.C.
📧 Email: kristen@kaitlynstreasurebox.com

Utah Lab Research, LLC

📧 Email: info@utahlabresearch.com